Why are my images redirected from cdn.shortpixel.ai?

There are generally 3 possible reasons why you notice that an image, instead of being served from ShortPixel CDN, it will be served from the original location (after a temporary redirect, HTTP code 302)

  1. the first time an image is accessed, it will be registered for being processed by ShortPixel but for the customer not to wait a few seconds, the original image is immediately sent back via a HTTP redirect. After a few seconds the optimized, CDN hosted image should start showing up
  2. there are no more image optimization credits in the account associated with the website where ShortPixel Adaptive Images is installed. The solution is to purchase more credits.
  3. if there are enough credits in your account then most likely the domain/website where you're using SPAI is not associated with your account. Please associate the domain to your account and the images should start be served by ShortPixel CDN.

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