Generate WebP mark-up option doesn't work, WebP images won't show up

The Generate WebP markup option replaces <img> tag with <picture> tag.

There could be a few possible explanations why this feature doesn't work: 

  • the WebP version of the original image was not created when running ShortPixel Image Optimizer
  • the images are served via JS mechanisms.
  • some CDN services restrict the use of WebP files for the free plan users. Note that ShortPixel Image Optimizer can be used to deliver WebP images for websites protected by Cloudflare but you need to choose the right setting.
  • a cache solution is serving old pages.
  • you used a page builder for page creation. Currently this feature doesn't work well with pages created with such tools.
  • when using S3 Offload plugin make sure you turn off this option "Remove Files From Server. Once a file has been copied to S3, remove it from the local server."

If none of these is true for your case, then you could try an alternative solution for serving WebP images or contact us to investigate your case.

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