Where is my invoice? How can I update my billing details?

We currently accept payments either via credit card or PayPal. Both are handled by Paddle, our payments processor.

Whether you paid via PayPal or credit card, your invoice should be generated automatically in the next 24h. Just log in to your ShortPixel account and from the menu on the left, click "Billing", and then download the invoice you would like to edit.

Paddle will also send you a confirmation email after the payment. In that same email, there is a link to your invoice form (editable), where you can edit your billing details. 

If you lost the confirmation email and therefore don't have the link to view your invoice, please contact us and we will send you the link.

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